About this Training
Protocol is the set of rules which prescribe the conduct or behavior that is accepted by high ranking Government officials, diplomats and dignitaries around the world. Diplomacy is the art and practice of conducting negotiations. It requires having tact and being non-confrontational.
The African Center for Management and Administrative Excellence (ACAE-Global) presents this interactive Programme. Knowledge in protocol and etiquette for ceremonial duties with a focus on Security Personnel, Drivers and VIP Attendants. Important aspect of Etiquette promotes professionalism,thoughtfulness, exceptionally good manners, respect, refinement and consistency in communication and can empower officials with critical skills to succeed in handling VIP ceremonial duties, this training is intended for civil servant Executive Drivers, VIP career Drivers for diplomats, international organizations’ VIP Attendant and Security staff, Field protocol officers, PR professionals, event organizers in Charge of Fleet, meeting and Movement planners and all interested in the subject
Impact to you and your Organization:
Who should Attend
UN Agencies, Governments, Foreign Ministries, Foreign Missions, International Organizations, Major Corporations, Trade Unions, Political Parties and NGOs
This training is intended for civil servant Executive Drivers,
Compressed Program Outline (kindly contact us for a detailed outline)
Order Of Precedence
Titles And Forms Of Address
Calling And Calling Cards
Proper Introductions And Their Responses
Introduction to driver training
Professional conduct & communication skills
Security issues
Airport receptions
Health and safety
Driver safety
The environment
Emergency driving skills & handling vehicle emergencies
Driver etiquette
Confidentiality and ethics
Client contact
Troubleshooting
Administrative requirements
Car care
Convoy etiquette
Flag protocol
Table seating etiquette
The diplomatic corps
Ceremonies
Global gift giving practices
DATES AND VENUES
Pioneers in Global Leadership and Quality Training and KM Consultancy
Out of Safety for all our Clients, All our Courses are available for Live Online Training
VIP Security Protocol & Etiquette For Ceremonial Duties
Important Best Practices for UN agencies, Government institutions, International organizations & major corporations
Also available for 2 to 3 day durations as well as 10 to 30-day training durations In-House and Live online
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