Pioneers in Global Leadership and Quality Management
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PROBLEMS AND CHALLENGES THAT RENDER GOVERNMENT INSTITUTIONS FERTILE FOR KM INTERVENTIONS INCLUDE
knowledge management training
After so many years developing and implementing KM initiatives in the Public Sector, we have come to a satisfactory conclusion that Successful KM development and implementation will depend on creating appropriate and dedicated leadership, culture, structures, processes, resources and metrics of performance. Furthermore, development of KM needs to be supplemented with parallel development of decision making processes in general, ensuring proper knowledge utilisation, as well as organisation development that takes cognisance of the evolution of traditional hierarchical organisations into intelligent complex adaptive systems
Knowledge Management is one of the key strategic levers of organizational success both in the private and Public Sectors. At ACAE Global Knowledge Consulting, We help guide the Public sector Organizations and Institutions to develop sound KM frameworks to guide their knowledge generation, processing and management activities and guiding them through their KM motivated change management processes.
We specialize in delivering Knowledge Management processes, support Leadership with KM Governance and Policy development and Building KM Capacity through deployment of KM adaptive Systems and required training and development..
OUR CAPACITY TRAINING APPROACH
We Design and deliver knowledge management curricula that is oriented towards:
We provide Value to our Clients through the Provision of strategic advice on how to develop and implement knowledge management strategies to advance their organisational goals and interests
Knowledge Management Masterclass for the development of a Successful KM Framework for the Public Service
Knowledge Management for Programme Success and Knowledge Retention
Information and Knowledge Management Awareness Training
Leveraging Intranet Strategies in Knowledge Intensive Environments
Knowledge Sharing in Agile Practices for Programme/Project Management Success
TRIED AND TESTED SUCCESS FACTORS OF KM IN THE PUBLIC SECTOR
The human aspects of knowledge sharing is the largest challenge
Though supported by a technological platform, knowledge management is not only a technological tool. Knowledge management is about effectively managing people assets and needs to be balanced evenly between:
people and learning organisations,
process and technology,
collaboration and exchange.
Providing fast quality support and enhancing people collaboration are 2 key points to an effective knowledge management that should be integrated in the daily responsibilities of each employee -but most of the time this requires a behavior change.
To help shifting from communication to collaboration and participation, setting up KPI’s for knowledge sharing, motivating collaborators with interesting reward schemes, communicating about the initiative widely and constantly, are a must.
Define a clear roadmap and long term strategic plan
First start to understand the current level of maturity of the company in the space of KM management and what KM means for your company. Like in any project, it is important to define an efficient approach and strategic plan.
Knowledge management is an evolutionary process and must be defined within your terms. It is crucial to continually make the business case and have a strong and continuous sponsorship from top management to achieve results.
Therefore it is important to invest in a formal knowledge management approach where strategic connectedness and governance are fundamental.
To realise business benefits, a long-term strategy, new ways of working as well as a behaviour change is fundamental. The knowledge management approach and strategy must be transversal throughout the organisation and must be strongly supported by all.
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