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Key Performance Indicators & Optimization

Setting Goals, Objectives and KPI’s for Sustainable Organizational Success

DATES AND VENUES

This training course enables you to implement or upgrade measurement systems in your department or organization. The training course links activity with strategy through success factors and performance measures. The training course clarifies the differences and connections between critical success factors (CSFs), key results indicators (KRIs), and key performance Indicators (KPIs) explaining how each should be used and how to pick the vital few measures from the many indicators that most organizations use.

You will discover a powerful method for implementing a successful performance measurement system, exploring a range of proven performance measures, and use Excel to develop useful Dashboard and Scorecard worksheets.

TRAINING OBJECTIVES


By the end of this training seminar, participants will be able to:

  • Realize the benefits of utilizing an effective Performance Measurement System
  • Understand the concept of Strategy and Strategy Execution
  • Deploy a successful methodology for developing and implementing performance metrics
  • Address the human factors of implementing a performance measurement system
  • Design and develop Dashboards and Scorecards in Excel
  • Evaluate and select success factors/CSFs and performance measures/KRIs/KPIs


KEY HIGHLIGHTS OF THE TRAINING

  • Integrating performance measures in strategic and operational management systems
  • How to link Strategy to Operational Activities
  • How to develop and use performance and result indicators
  • Understanding success factors
  • Methods for developing and implementing a Performance Measurement System
  • Provision of a practical resource kit for implementing performance measurements


WHATS COVERED IN THIS TRAINING?
( Please Contact us for a Detailed Program)

  • Understanding the Current Situation and the Need for Change
  • Driving the Mission statement/aims into the Organization through Success Factors
  • Planning to Implement Performance Measurement
  • Developing and Implementing Success Factors and Performance Measurements
  • the Design and Development of Scorecards and Dashboards using “EXCEL”

Pioneers in Global Leadership and Quality Management 

Also available for 2 to 3 day durations as well as 10 to 30-day training durations In-House and Live online


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