Pioneers in Global Leadership and Quality Management
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About this Workshop
The structure, management and positioning of a collections and credit control department will determine its impact upon an organization, even enhancing its role as a profit driver for the organization.
This course explores options for structuring the collections department; how to manage, what to manage, and what to measure. The end result is more impactful management information, better-organized departments, and enhanced efficiency of collectors.
This training will include:
By the end of the course, participants will be able to:
Who should Attend
This course is for professionals seeking to establish a credit function, or currently managing an existing credit function but aiming to enhance its profitability and operational efficiency with no defects. Team leaders and managers within collections, credit control, client accounts, or finance and accounting functions, from any industry should attend this course. Banking or risk management professionals responsible for the performance and management of the collections and credit control function would also benefit from this course.
Compressed Key Topics (Please contact us for a full Program Outline)
· The collections and credit control environment: a global perspective
· Developing the collections team
· Testing team dynamics - identifying the collectors
· Managing the credit control department
· Taking the function to a higher performance level
DATES AND VENUES
Also available for 2 to 3 day durations as well as 10 to 30-day training durations In-House and Live online
Reach us today via email, WhatsApp, our website Chat system below or Simply leave us a Message on the Chat system and we'll get back to you.
also available for 10 days and 30 days training courses and 3 to 5 days In-House
email us, Chat with us, on WhatsApp or Chat system below or Simply leave us a Message on the Chat system and we'll get back to you.
Managing the Collections and Credit Control Team
Strategies for Success (and Failure) in Credit Control:
Identifying What Works and What Doesn’t
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