CUSTOMER SERVICE MANAGEMENT
Excelling In Customer Service And Conflict Resolution
Achieving Excellence in Customer Service
Advanced Customer Relations Management
Building an Award Winning Customer Service Culture
Building and implementing a Customer Complaint System
Client Management Strategies for Retention & Growth
Customer Focused Management
Customer Profiling Techniques & Procedures
Customer Service Mindset and Complaint Handling Skills
Measuring and Managing Customer Satisfaction: ISO 9001 and Beyond
Performance Metric System for Customer Service
Social Media Marketing Training
PUBLIC SECTOR PERFORMANCE MANAGEMENT
Customer Service in the Public Sector
Customer service. A Strategic tool that can't be ignored!!!
In this category we provide specialized trainings that are designed to allow participants to acquire a high proficiency in client management and customer support areas. Your passion for excellent Customer Service, Conflict resolution and maintaining a happy clientele is important to the existence of your organization and these skills will deliver the niche that will help you be notches above your competition.
These highly interactive training courses with varying durations are facilitated by industry experts with years of practical experience, who will deliver their skills to the training room with a blend of theory and practice in a professional learning environment, using real case studies, practical applications, and applicable tools.
Customer Service Training and Development
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Pioneers in Global Leadership and Quality Training and KM Consultancy
Out of Safety for all our Clients, All our Courses are available for Live Online Training
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+27 11 202 5046
email: corporate@acaeglobal.com
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+27 11 202 5046
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+27 72 723 8604
+27 67 724 6447
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