Pioneers in Global Leadership and Quality Management 

DATES AND VENUES

also available for 10 day training courses and 2 to 3 days In-House 

email us, ​​​​​​Chat with us, on WhatsApp or Chat system below or ​Simply leave us a Message on the Chat system and we'll get back to you

09 – 13 March 2020
​The Capital Hotel, Sandton City,
South Africa


18 – 22 May 2020
​Golden Tulip Hotel, Al Bashar, Dubai,
United Arab Emirates


13 – 17 July  2020
The Capital Hotel, Sandton City,
South Africa


14 – 18 September 2020
The Premier Hotel, Cape Manor
Waterfront, Cape Town, South Africa

09 – 13 November 2020
The Capital Hotel, Sandton City,
South Africa​


Mediation, Arbitration and Dispute Resolution in the Workplace

Gain Best Practices in Conducting Arbitration and Mediating Conflicts


Effective dispute resolution helps minimize the costs and adverse effects to relationships that often arise from the commercial disputes. If informal negotiation fails to resolve a dispute, mediation or arbitration can often be the next best option in order to avoid litigation in court. This course will give participants an insight into dispute resolution from the perspective of a lawyer. Participants will gain an in-depth understanding of the main differences between the various dispute resolution techniques with a focus on arbitration, in order to reduce the likelihood of disputes leading to court cases.


Key Highlights

  • Litigation
  • Arbitration
  • Mediation
  • Negotiation
  • GCC Dispute Resolution Frameworks


Training Objectives

By the end of the course, participants will be able to:

  • Identify the right course of action to resolve a legal dispute
  • Reduce the possibility of disputes leading to legal action
  • Apply national and international legal requirements for dispute resolution
  • Employ arbitration knowledge to negotiate terms
  • Use case law to achieve a favourable outcome for their organization


Who Should Attend

This course is suitable for professionals in all industries who are involved in Employee Management, contract management and resolving disputes including, but not limited to,
HR Managers
project managers,
contract managers,
procurement managers,
supply chain managers,
contractors, architects, developers and engineers.
This course would also highly benefit company legal advisors who require the fundamentals of dispute resolution


Compressed Program Outline ( Please Contact us for a Detailed Program Outline)

Fundamentals of dispute resolution
Dispute resolution in the Public Sector
Law systems
Common law system
International arbitration
Arbitration in the Public Sector
International Arbitration (Advanced)