27 – 31 January 2020
The Capital Hotel, Sandton City,
South Africa


09 – 13 March 2020

The Capital Hotel, Sandton City,
South Africa


18 – 22 May 2020

Laico Regency Hotel
Uhuru Hwy, Nairobi, Kenya​

13 – 17 July 2020

​The Landmark Grand Hotel, Deira Dubai,
United Arab Emirates


14 – 18 September 2020

​​The Capital Hotel, Sandton City,
South Africa


09 – 13 November 2020

The Landmark Grand Hotel, Deira Dubai,
United Arab Emirates



Pioneers in Global Leadership and Quality Management 

What's Covered in the Training Outline
( Please Contact us for a Detailed Program)


  • Evaluate, Mitigate and Responding to Challenges
  • Planning & Security – Who and What Else Should be Considered
  • Crisis Communications & Incident On-Scene Management
  • The Human Factor – What Can Go Right and What Can Go Wrong?
  • Crisis Management Plan Testing, Training and Exercising

also available for 10 day training courses and 2 to 3 days In-House 

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Strategic Crisis Management, Incorporating Security & Major Emergency Response

Setting Goals, Objectives and KPI’s for Sustainable Organizational Success

DATES AND VENUES

Crisis Management Team (CMT) and Emergency Response Team (ERT) Leaders need access to the right information, at the right time, and at the right level of detail, to make the right decisions. The value of good crisis leadership has been proven over past years. It is accepted that the increasing range of potential incidents and emergencies which could affect business, disrupt production and affect global reputation are becoming increasingly complicated.

This new training course will teach you that Strategic Crisis Management is the identification, selection and implementation of yours, and the organization’s goals and objectives, and how utilizing your authentic Leadership qualities you will be able to deliver great outcomes so successfully dealing with any Crisis.

TRAINING OBJECTIVES


By the end of this training seminar, participants will be able to:

  • Acquire an in-depth knowledge of Strategic Crisis Management
  • Develop strategies so you and your team respond efficiently and effectively
  • Analyse Five deadly leadership behaviours and Six winning strategies in a crisis
  • Implement the Five major functional areas of Incident Command Systems
  • Plan for more beneficially rewarding multi-agency exercises
  • Effectively use advanced techniques that will improve leadership performance at that critical time


KEY HIGHLIGHTS OF THE TRAINING

  • How to be successful in the Four critical areas of Emergency Response
  • Utilising the Five Levels of Leadership to get the maximum from your Teams
  • Fourteen characteristics you need to learn to be an effective Crisis Leader
  • How to avoid mis-management and so make a bad situation worse
  • Rapidly establishing options, making judgements, redefining standards
  • Analysis of the human factor, psychological readiness, discipline & leadership