20 – 24 January 2020
The Capital Hotel, Sandton City,
South Africa

23 – 27 March 2020

Laico Regency Hotel
Uhuru Hwy, Nairobi, Kenya

11 – 15 May 2020

Golden Tulip Hotel, Al Bashar, Dubai,
United Arab Emirates

20 – 24 July 2020

​The Capital Hotel, Sandton City,
South Africa

21 – 25 September 2020

The Premier Cape Manor Hotel,
Waterfront, Cape Town, South Africa

23 – 27 November 2020

The Capital Hotel, Sandton City,
South Africa

Managing Employee Performance, Behaviour & Attitudes

Dealing with People Issues & Difficulties in the Workplace


Pioneers in Global Leadership and Quality Management 

also available for 10 day training courses and 2 to 3 days In-House 

email us, ​​​​​​Chat with us, on WhatsApp or Chat system below or ​Simply leave us a Message on the Chat system and we'll get back to you


About this Training
This intensive training workshop explores the complex area of human behaviour and performance. Essentially, Managing Performance is about getting the right things done in the right way by the right people. Accordingly, it involves directing and supporting employees in line with the organisation’s vision and aims, and ensuring that the organisation’s strategic goals reflect the needs of the business and are understood by all employees. But it also means that HR Professional, Business Partners and Leaders need to understand human psychology, human behaviour and employee attitudes.

This Training workshop will include

  • Understanding of human behaviour
  • Managing good and poor performance
  • Understanding talent management & succession planning
  • How to make a Performance Appraisal System Work
  • Understanding the behaviour of others

Impact to you and Your Organization:

  • Identify & list the key competencies of Emotional Intelligence
  • Illustrate examples of performance decline and the appropriate interventions
  • Differentiate between talent management & succession planning
  • Formulate a business case for appropriate performance appraisal
  • Evaluate the basics of group dynamics

Who should Attend

This workshop is suitable for a wide range of professionals, including

  • HR Business Partners
  • All HR and Learning and Development professionals
  • Leaders and Managers who have responsibility for performance
  • Those who are new to managing people and are looking for an insight into human behaviour

Compressed Program Topics (PLease contact us for an expanded Outline)

Understanding the Individual
Performance Improvement Planning (PIP)
Driving Performance through Talent Management
How to make a Performance Appraisal System Work
Understanding Others