Pioneers in Global Leadership and Quality Management
CUSTOMER SERVICE MANAGEMENT
Advanced Customer Relations Management
Building an Award Winning Customer Service Culture
Building and implementing a Customer Complaint System
Client Management Strategies for Retention & Growth
Customer Focused Management
Customer Profiling Techniques & Procedures
Customer Service Mindset and Complaint Handling Skills
Measuring and Managing Customer Satisfaction: ISO 9001 and Beyond
Performance Metric System for Customer Service
PUBLIC SECTOR PERFORMANCE MANAGEMENT
Customer Service in the Public Sector
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+27 11 202 5046
Out of an abundance of caution for COVID-19, effective Monday, 16 March till further notice, ACAE Global would like to encourage all our esteemed clients to move dates for your safety concerns. you are however encouraged to continue registering for your trainings to avoid losing your special packages and your training Budgets; dates for when you are ready to attend can be communicated to us as you see safe to travel. We appreciate your patience.
Customer Service Training and Development
Customer service. A Strategic tool that cant be ignored!!!
In this category we provide specialized trainings that are designed to allow participants to acquire a high proficiency in client management and customer support areas. Your passion for excellent Customer Service, Conflict resolution and maintaining a happy clientele is important to the existence of your organization and these skills will deliver the niche that will help you be notches above your competition.
These highly interactive training courses with varying durations are facilitated by industry experts with years of practical experience, who will deliver their skills to the training room with a blend of theory and practice in a professional learning environment, using real case studies, practical applications, and applicable tools.
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+27 11 202 5046
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+27 67 724 6447
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