​​Customer Service, Relations and Handling


Advanced Customer Relations Management


Customer Service Mindset and Complaint Handling Skills Workshop


Excelling in Customer Service and  Conflict Resolution


Client Management Strategies for Retention & Growth 


Measuring and Managing Customer Satisfaction: ISO 9001 and Beyond


Customer Profiling Techniques & Procedures


Customer Service for the Public Sector


Customer Focused Management


Achieving Excellence in Customer Service


Building an A Winning Customer Service Culture


Building and implementing a Customer Complaint System: A Tool for Customer Service Improvement



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GET IN TOUCH WITH US AND LET US HELP YOU WITH ALL YOUR INFORMATION NEEDS REGARDING THESE PROGRAMS 

Pioneers in Global Leadership and Quality Management 

Customer Service Training and Development

Customer service. A Strategic tool that cant be ignored!!!


In this category we provide specialized trainings that are designed to allow participants to acquire a high proficiency in client management and customer support areas. Your passion for excellent Customer Service, Conflict resolution and maintaining a happy clientele is important to the existence of your organization and these skills will deliver the niche that will help you be notches above your competition. 

These highly interactive training courses with varying durations are facilitated by industry experts with years of practical experience, who will deliver their skills to the training room with a blend of theory and practice in a professional learning environment, using real case studies, practical applications, and applicable tools.

VENUES

  • Sandton, Johannesburg - RSA
  • OR - Tambo Airport, Johannesburg -RSA
  • Capetown - RSA
  • Nairobi - Kenya
  • Dubai - UAE
  • Kumasi - Ghana
  • Livingstone - Zambia


Call Us on

+27 11 202 5046

email: corporate@acaeglobal.com