10 – 14 February 2020
The Capital Hotel, Sandton City,
South Africa


13 – 17 April  2020

​​Laico Regency Hotel
Uhuru Hwy, Nairobi, Kenya​


22 – 26 June 2020

Golden Tulip Hotel, Al Bashar, Dubai,
United Arab Emirates

24 – 28 August 2020

​The Capital Hotel, Sandton City,
South Africa


12 – 16 October 2020

​​The Capital Hotel, Sandton City,
South Africa


14 – 18 December 2020

The Capital Hotel, Sandton City,
South Africa

DATES AND VENUES

Employee Engagement Strategies and Practices

Building the HR Foundation for Organisational Success


When it comes to employment, it’s a buyer’s market out there. For the past few years, the relationship between employers and employees has undergone a profound shift, now resembling freelancing much more, and focusing less of the latters’ time, energy and loyalty to the companies they work for. Indeed, senior executives have to spend more time considering the strategies required not only to attract new staff, but also retain them.


In this course, you will learn what employee engagement is all about, design appropriate surveys to measure it, and most importantly craft and implement successful engagement initiatives that impact overall business performance.​

 Key Highlights 

  • Employee engagement
  • Survey design, administration and interpretation
  • Rapport building
  • Interpersonal communication
  • Giving feedback
  • Relating and networking
  • Planning and organizing
  • Analytical thinking


 ​Training Objectives

By the end of the course, participants will be able to:

  • Defend the value of employee engagement to an organization and explain it
  • Derive learning lessons from the ABC (Antecedents, Behaviors, Consequences) model  for engagement
  • Design, build and implement the requirements for an engagement culture
  • Evaluate and track the impact of engagement on business performance
  • Craft specific HR practices aimed at increasing employee engagement
  • Identify, develop and champion the required change initiatives
  • Build comprehensive employee engagement surveys and interpret their results


 Who Should Attend
This training course is suitable to a wide range of professionals but will greatly benefit:

Managers who want to know the secrets of employee engagement, how it leads to improved productivity and customer service and how to encourage employees to go the extra mile. More specifically, the course is tailored to meet the needs of professional HR people as well as supervisors and managers whose primary responsibility is to engage and motivate their staff.


Key Course Content (please cntact us for a detailed program information flyer)

The case for employee engagement
The Antecedents, Behaviors, Consequences (ABC) model of engagement
Engagement culture
The ROI of employee engagement
HR practices for engagement
Employee engagement initiatives
Employee engagement surveys

Pioneers in Global Leadership and Quality Management 

also available for 10 day training courses and 2 to 3 days In-House 

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