Pioneers in Global Leadership and Quality Management 

Strategic Planning Using the Balanced Scorecard

Turning Strategy into Reality

This Strategic Planning Using the Balanced Scorecard training helps organizations to put strategy at the heart of everything they do. By translating strategy into a balanced set of objectives - covering Finance, Customer, Internal Processes and People - the 'Balanced Scorecard' approach enables organizations to turn their strategies into operational reality. Clear measures and targets allow leaders to steer their organization towards its long-term goals, and engages managers and staff to contribute more fully to its success.

The Balance Scorecard focuses all resources on achieving the strategy; employees are empowered to develop and perform, internal processes are enhanced to deliver what customers want, and of all this lead ultimately to financial success.Type your paragraph here.

By the end of this training seminar, participants will be able to:

  • Build a Balanced Scorecard from scratch, based on your organization’s strategy
  • Overcome obstacles to implementing a Balanced Scorecard in practice
  • Translate strategy into tangible results to be measured and monitored
  • Align people and resources to focus on achieving the strategy
  • Adjust and enhance strategy in line with a changing environment


  • Operationalizing strategy to improve organization performance
  • Integrating the Balanced Scorecard to become the nerve-center of the organization
  • Engaging and empowering all employees to deliver the strategy
  • Putting customer service at the heart of operations
  • Enabling leaders to measure and monitor progress towards strategic objectives on a daily basis using the latest web-based technology


This training will benefit those who need to understand and enhance the part they play in delivering their organizations strategy. It is suitable to a wide range of professionals but will greatly benefit:

  • Executives
  • Managers with responsibility for creating or managing a Balanced Scorecard
  • Financial Officers and Controllers
  • Process Managers
  • Strategic Planning Managers


Introduction to the Balanced Scorecard

Understanding Strategy
Building Strategy Maps
Building a Complete Balanced Scorecard
Pulling It All Together

also available for 10 day training courses and 2 to 3 days In-House 

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24 – 28 February 2020
​The Capital Hotel, Sandton City,
South Africa

20 – 24 April 2020

The Premier Cape Manor Hotel,

Water front, Cape Town,
South Africa

08 – 12 June 2020

​The Capital Hotel, Sandton City,
South Africa

10 – 14 August 2020

Golden Tulip Hotel, Al Bashar , Dubai,
United Arab Emirates

26 – 30 October 2020

​​Laico Regency Hotel
Uhuru Hwy, Nairobi, Kenya

114 – 18 December 2020

​​​The Capital Hotel, Sandton City,
South Africa